FREESKY Blogs

Bike Serial Number

Dec 30, 2024 10:50

Hello Dear Customers, As a Freesky ebike owner, you are the right owner of the bike. You have the  responsibility to protect the bike by yourself. But before you use your bike, we hope that you could record your bike serial number (also name as Frame number) for future use. If when you need to register our warranty or apply to the vihicle management center if your bike is unfortunately lost, the bike serial number is supper important. Below is a picture to show you where you could locate the serial number on the bike.Mostly the serial number is on the bike head tube frame and starts from YSxxxx. Hope this article is helpful. Thank you.

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How to Reset Your E-Bike Battery

Dec 27, 2024 10:47

E-bikes have become increasingly popular for their convenience and eco-friendliness. However, like any electronic device, e-bike batteries can sometimes encounter issues that affect their performance. One troubleshooting method that can help resolve certain battery-related problems is resetting the battery. we'll guide you through the steps to reset your e-bike battery effectively.   Check Battery Connections:First and foremost, ensure that the battery connections are secure. Disconnect the battery and then reconnect it, making sure the connections are clean and free from corrosion or looseness.   Inspect the Charger:Verify that the battery charger is functioning correctly. You can test this by using the charger with another e-bike or trying a different charger with your e-bike.   Reset the Battery Management System (BMS):Most e-bikes are equipped with a Battery Management System (BMS), responsible for monitoring battery status and managing charging. Resetting the BMS can sometimes resolve issues. To reset the BMS, follow these general steps: Connect the e-bike to the battery charger While connected, press and hold the reset button on the e-bike (usually located on the battery or control panel) for about 10 seconds.Release the button and wait a few minutes for the system to reboot. Full Discharge and Recharge Occasionally, the battery's power gauge may display inaccurately, leading to incorrect readings. To reset the battery's power gauge, try fully discharging the battery and then recharging it. You can achieve this by riding the e-bike until the battery is completely depleted, then connecting it to the charger and fully recharging it. Software Update If your e-bike features upgradable software, consider updating the software to address any issues. Manufacturers often provide update procedures that you can follow by connecting your e-bike to a computer or using a dedicated mobile app. Seek Professional Assistance If none of the above methods resolve the issue or if you're unsure about performing the reset, it's best to seek professional help. Contact your e-bike manufacturer or local repair center for more detailed guidance or to arrange for repairs. Resetting your e-bike battery can be a straightforward solution to various performance issues. By following these steps, you can troubleshoot common battery-related problems and get your e-bike back up and running smoothly. Remember to always prioritize safety and refer to the manufacturer's instructions before attempting any battery reset procedures.

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